Client care

How does the pre-order work?

You pay a 20% deposit to reserve your piece from the first production run. We invoice the remaining 80% and shipping before dispatch. What you pay is fully refundable until dispatch.

When will my piece arrive?

Each piece is made to order and delivered in 10 to 12 weeks. We email you the dispatch date before it ships.

Which size is right for my room?

Each product page shows its sizes with approximate dimensions, and photos of each size in a room. If you are unsure, write to us with a few details about the space.